Return & Refund Policy

RETURN POLICY

Effective as of January 14, 2023

Thank you for choosing IMPLOSION ECO for your purchase. We take pride in our products and want you to be satisfied with your order. Please carefully review our updated return and exchange policy below:

No Returns or Exchanges:

We regret to inform you that we no longer offer returns or exchanges on any purchases. Kindly review the size chart diligently before placing your order to ensure the perfect fit.

Return Process for Damaged Items:

We accept returns and provide full refunds only for damaged or dysfunctional items. Please note that the cost of delivery for returns will not be refunded.

Upon receiving the returned merchandise, please allow up to 5 working days for processing the return or exchange.

Quality Assurance:

Rest assured, we take utmost care in stitching and finishing our products. The Pantone colors are clearly mentioned for your reference. To ensure the durability of your garment, please follow the care instructions provided, especially during washing.

CANCELLATION POLICY

If you wish to cancel your order, please notify us within 24 hours of placing the order by sending an email to contact@implosion.eco. We will assist you in processing the cancellation.

Please note that once you place an order, we begin processing it promptly to ensure timely delivery. As a result, we regret to inform you that we cannot cancel or modify an order after 24 hours from the time of purchase.

We appreciate your cooperation and understanding regarding our cancellation policy. If you have any queries, please do not hesitate to contact us.

MISSING PARCEL POLICY

We understand the frustration that comes with a missing package. If you have not received your order, please first check your shipping tracking page for any updates or delivery attempts.

To ensure timely delivery, it is important to provide the correct shipping address when placing an order. In case of an incorrect address, it is the responsibility of the customer to contact us for support.

If your package still hasn't arrived, please contact us by email, and we will work with our courier company to locate it. We appreciate your patience during this process and assure you that we will do our best to resolve the issue.