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Frequently Asked Questions

  • Can I cancel or change an order?
    If you'd like to cancel your order, please send us an email at contact@implosion.eco within 24 hours and we'll sort it out. Easy breezy. Once you click that "order" button the gears are set in motion to get your package out our door and to yours as quickly as possible. This means that unfortunately, after 24 hours we are unable to cancel or make changes to orders. However, we are happy to help you with any returns or exchanges for your order.
  • What happen if a parcel (order) is missing and not deliver?
    MISSING PARCELS First of all look at your shipping tracking page and you can see easily what happened. Make sure you fill in your correct address when ordering from us. If there is a wrong address being used with an order, it is on your one responsibility but contact us for support. Email us if your clothes do not arrive and we'll get in touch with our courier company to track down the package.
  • What's the status of my order?
    All your shipment is from with our carrier Shiprocket. All shipments are with tracking number, you can see easily what happened with your order. After your order is taken from our carrier Shiprocket you will get shipping / tracking number send to your mail or phone.
  • When will my order ship?
    After we have received your payment, we will prepare your order for collection for our carrier. Processing time is approximately 32 hours
  • When will my order be delivered?
    All your shipment is with our carrier Shiprocket. All shipments are with tracking number, you can see easily what happened with your order. Shipment in India: 3 to 5 days for International shipment: 5 to 13 days
  • Can I make a International credit card payment?
    Payment gateway true Razorpay how its working guidance. Please go to this webpage International credit card payment and you will get all information's.
  • Do you provide free shipping?
    Yes we provide free shipping for orders in India above ₹ 2000.- for International Shipment above ₹ 5000.-
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